Childhood Obesity Obesity And Obesity - 1515 Words

Within the past 30 years, the rate of overweight and obese children has been growing at an alarming rate. The cause of this increasing problem is due to lack of physical activity, poor eating habits, and genetics. Childhood obesity can also lead to conditions such as diabetes, hypertension, asthma, and bone problems later on in life. The prevalence of obesity varies among ethnicity, socioeconomic status, and age. Hispanics (22.4%) and non-Hispanic black youths (20.2%) are more likely to be overweight and obese compared to the non-Hispanic white (14.1%) and non-Hispanic Asian youth (8.6%) (CDC.gov, 2014). Children of low income-to-poverty families are also more vulnerable being overweight and obesity. These families usually live in communities with little grocery stores, great availability of fast food restaurants, and limited access to healthcare. The older children get, the more the obesity rates are climbing. Younger children are less likely to be overweight and obese because their parents have more control over what they are eating. Growing up means learning to make your own decisions and taking care of yourself, which also means having the choice to intake unhealthy food and staying active. Childhood obesity trends in the U.S. vary among states and regions. The population of the Southern states has at least 15.1% of obese children compared to the Midwest’s and Northeast’s 10 .1% (Caprio, S. et al, 2008). The Journal of American Medical Association did find a decline inShow MoreRelatedChildhood Obesity : A Obesity1247 Words   |  5 PagesChildhood Obesity: A Review to Prevent the Risk Factors of Childhood Obesity in Our Community. The rates of childhood obesity Worldwide are alarmingly high! Obesity is a global nutritional concern and leads to horrible consequences on our children and becomes a worldwide pandemic. Worldwide estimates of obesity are as high as 43 million, and rates continue to increase each year. In this study, people will find healthy tips to prevent childhood overweight or obesity to help children in our communitiesRead MoreThe Effects Of Obesity On Childhood Obesity Essay1953 Words   |  8 Pagesfind out what has caused or what the leading factors to obesity are. Researchers are currently still doing research to find out what causes or what may be the lead to obesity. Childhood obesity is a serious medical condition which considers a child to be obese if their Body Mass Index (BMI) is at or above the 95th percentile for children and teens of the same age and sex. (Rendall., Weden, Lau, Brownell, Nazarov Fernandes, 2014). Obesity is on a rise in the Unites States and all over the worldRea d MoreChildhood Obesity : Children Can Not Combat Obesity1158 Words   |  5 Pages Childhood Obesity Jesus Dorado DeVry University Prewriting My narrowed topic is that parents need to play a bigger role in helping reduce childhood obesity. Children cannot combat obesity by themselves. My primary audience consists of parents of children (ages 7-12). This is my primary audience because parents of young children should be aware of the potential dangers of childhood obesity. If parents do not teach their children how to make healthy decisions, their children will beRead MoreChildhood Obesity : The Adolescent Essay3626 Words   |  15 PagesChildhood Obesity: The Adolescent The Finale Paper Presented to: GEN499: General Education Capstone Instructor: Robert Bass Ashford University By: Ranita Wallace March 27, 2015 Childhood Obesity: The Adolescent Obesity is a growing health problem. Obesity is when individuals are overweight, it causes health problems and is a threat to their lives. Usually obesity is a result from over eating and lack of exercise. Obesity is the cause of many health problems such as diabetesRead MoreEssay on Childhood Obesity1599 Words   |  7 PagesChildhood obesity is one of the most serious public health challenges of the 21st century. The problem is global and is steadily affecting many low- and middle-income families particularly in the United States. The socioeconomic status of these families contributes to the childhood obesity epidemic. Summary of Article 1 The article, â€Å"Beliefs about the Role of Parenting in Feeding and Childhood Obesity among Mothers of Lower Socioeconomic Status† is a study that was conducted by Alison KalinowskiRead MoreThe Prevalence Of Childhood Obesity1678 Words   |  7 PagesThe prevalence of childhood obesity has remained a serious matter in the United States over the years despite its recent decline (Centers for Disease Control and Prevention, 2015). Children who are obese can experience the same devastating health effects as adults who are obese – cardiovascular issues, diabetes, breathing problems, and so forth. In addition, children who are obese are more than likely to become obese as adults, therefore the development of a health fair that would highlight increasedRead MoreThe Causes Of Childhood Obesity1937 Words   |  8 PagesCauses of Childhood Obesity Imagine yourself walking into a kindergarten class, and all you see are obese children not walking, but moving on wheels because they simply cannot walk anymore due to their excess body weight. Their legs are so weak since they have to handle so much more weight than what they are designed to do. This vision may no longer be fictional if the world keeps ignoring the issue of childhood obesity. Nowadays, not only adults, but the number of children who are obese are incrediblyRead MoreChildhood Obesity and Its Effect1260 Words   |  6 PagesChildhood obesity is considered to be a serious issue among our youth. Obesity can cause many types of physical problems, which most are aware of, but it can also cause some undesirable internal feelings within children and adolescents who suffer from it. Self-esteem, or self-worth, is important as it helps develop personality and is a major ingredient to our mental health status (Wang, F. and Veugelers, P. J., 2008). Some have said obesity may even have a negative effect on cognitive developmentRead MoreChildhood Obesity Essay976 Words   |  4 PagesAccording to a 2010 report by The Centers for Disease Control and Prevention (CDC), the prevalence of childhood obesity has more than tripled in the past thirty years. As well as having an impact on health, studies have cited a relationship between obesity and poor school performance as well as a child’s readiness for learning and education. This can be correlated with studies finding â€Å"obese children have a greater risk of social and psychological problems, such as discrimination and poor self-esteem†Read MoreThe Issue Of Childhood Obesity2238 Words   |  9 PagesSmaller governmental initiatives have proven effective, as well as campaigns run by non-governmental organization, yet a large scale federal initiative has yet to be established. Childhood obesity is an ever growing epidemic that has increased to unacceptable proportions. In order to prevent any further escalation of this public, federal legislation must be advocated for and passed that creates more opportunities for physical activity, increased access to healthy food, and puts an end to dishonest

An Importance Of Military Communication - Free Essay Example

Sample details Pages: 6 Words: 1949 Downloads: 7 Date added: 2019/05/18 Category History Essay Level High school Tags: Civil War Essay War Essay Did you like this example? The American Civil War was the war fought between the Union (North) and the Confederacy (South) within the United States. The war erupted after years worth of conflicts between the two sides. Eventually, the Union was able to take the victory home, which ultimately united both sides. Don’t waste time! Our writers will create an original "An Importance Of Military Communication" essay for you Create order If the South would have taken the victory, it would have been two distinct sides. The victory of the Civil War has been accredited to the skill of the commanders, the fighting qualities of troops, and resources in men and material, when in truth, it was all thanks to much more than that, such as the militarys intelligence and communication networks. The use of communication in the military was essential for the victory of the Civil War. Although many people may believe that the Union won due to the North having larger and many more companies and factories, larger cities, and a better economy than the South, nevertheless the Union attained the victory due to their communication networks within the military because they gained insight into the other sides locations and etc., looked at tactics they were using and were able to advance. The use of communication in the military was essential to the victory of the war for the North. Whether if it was through the form of letters, spies, an etc. Due to the fact that the main source of communication during the civil war was through letters, people had to advance so that others for whom the letters werent intended for, wouldnt be able to identify the content of what was being said. Many of the times, letters were intercepted, and the information was leaked, which affected either the Union or the Confederacy. Letters evolved over time, using ciphers to uncover the true motive of the letter. Military communication was a prominent aspect to the victory of the Civil War. If the military had no type of communication, they wouldnt have been able to gain insight, know when they were overpowered, and other information that was essentially a necessity. Communication between the military and others was a necessity because they needed to know information, because they could not just go in blindly, they needed to know that they were doing the correct thing. For instance, the Battle at Gettysburg, was not a mere collision of the two armies, the Confederates were going in blindly, but not the Union. The Union had marched 150 miles knowing that they would be there, because of the soldier-spies, that had reported back to them. The Union had spies that communicated back to them, fourteen locally organized groups of spies, had granted the Union the information necessary for the victory at the Battle of Gettysburg. According to the primary source, Sherman, William Tecumseh (1820-1891) to Colonel Robert Crooke Wood, the historical context is that it describes the armies preparedness, during the time of the Battle at Vicksburg. Furthermore, the importance of this document is that it demonstrates how with the communication they held bet ween each other, they were able to continue the war because they had knowledge of what was occurring and if they were ready at the moment. The intended audience is Colonel Robert Crooke Wood and the purpose is to inform the Colonel of his army being well supplied with surgeons, medicines, medical supplies and hospital accommodations. It is a piece of letter that informs about the soldiers battling at the Vicksburg and how he was worried because many of the population had been wounded. The perspective is from William Tecumseh Sherman, who commands an army, and this is important because it is a form of communication, in which was effective because they informed each other whether they were prepared to go to battle. This piece of evidence demonstrates how a method of communication within the military was through letters, which was very so effective because they were able to communicate important information such as being prepared to continue going into war. Based on the primary source, Knox, William (1756-1795) Knoxs army diary (incomplete), the historical context is that it is on information about military tactics around the Battle of Germantown. It mentions movements of the army and important events that had occurred. Additionally, the importance of this document is that it represents how the army was doing in terms of ground they covered, materials they were in need of, things they had encountered that was information that could benefit them. The intended audience is that due to it being a diary, it was either for himself or for future references, if anything ever happened to him, or if he had to make reports to someone higher in power or status. The purpose was to record the movements of the army around Philadelphia in September and October 1777. The perspective was from William Knox who was a military officer of the Continental Army and later the U.S. Army, who also served as the 1st United States Secretary of War from 1789 to 1794. It is important because it records important information that was helpful for others in the military, like when it states on September 19, Intelligence recd. of the enemys pushing for Philadelphia the army crossd the Schylkill. According to a primary source, Knox, Henry (1750-1806) to Nicholas Eveleigh, it is another primitive example of how military communication helped the Union be at a stage of benefit. The historical context is that is notes important events that relate to that of war. For instance, it mentions how ships loaded with arms had arrived from France and that Lord Cornwallis nearly captured General Benjamin Lincoln. Moreover, the context is that it informs the intended audience of prominent information such as the shipment of materials that were needed for the continuation of the war. The intended audience was Nicholas Eveleigh, who was an American planter and political leader who was a delegate to the Continental Congress for South Carolina in 1781 and 1782. The purpose is to inform of important details regarding the war and possible information that would help in the future of the war. The perspective is from Henry Knox, the secretary of War and it is important because it lists reports that were prominent to the continuation of the war, such as war materials arriving. If they hadnt received insight on the arrival of the materials, they wouldnt have known, when to continue and when to go pick up the latest arrival. Military communication was also used to let others know of plans that had went through, whether they were struggling or etc. According to a primary source named, Schuyler, Philip John (1733-1804) to James Duane, it demonstrates how the military communicated hardships or celebrations. In addition, the source is a piece of evidence that altered the war because many of those fighting the war, communicated about their losses and victories, in order to tell them details about how the other side was doing and the locations of where they were last at.The historical context is that it goes into great detail of the battle fought in New York, where they had to take the defeat due to them being overwhelmed. It states, abandon the fortress on York Island because the enemys strength was overwhelming. The intended audience is James Duane, a political leader throughout the war. The purpose is to inform the and give a response to James in terms of military actions that were taken and should be taken. It also informs of insight in terms of counties wanting to break away from New York and etc. The perspective is from Philip John Schuyler, a general in the American Revolution, and a United States senator from New York. This is important because it is a letter with intelligence that would benefit the Union, if they had received such important information. According to a primary source, Knox, Henry (1750-1806) to Lucy Knox, it demonstrates how even within family, military information was passed. The historical context is that it reports little activities since the retreat in the Battle of Long Island. It discusses military activities and the effects of such movements. The intended audience is Lucy Knox, the wife of Henry Know, I believe. The purpose is to inform her of important information such as military movements and life. Albeit, the information may seem to broad, in terms of its relation to the topic, the context of the letter was prominent because anyone who might intercept the letter would just see that there is communication between family, therefore, they would not care much of what the information could have potentially said. The perspective is from Henry Knox, a military officer of the Continental Army and later the United States Army, who also served as the 1st United States Secretary of War. It is important because they oftentimes speculated of military activities that would occur later on, due to the information they had received. They informed one another of details regarding the military and etc. Military communication was more like military intelligence because it helped the military advance and know certain information, such as locations, names of certain people, the events of the current situation and more. According to a secondary source, Military Intelligence During Americas Civil War,it mentioned how a major part of intelligence used during the Civil War was through the following source: spies, scouts, cavalry reconnaissance, captured documents, mail, newspapers, interrogation of enemy prisoners, deserters, refugees, contrabands (fugitive slaves) ordinary civilians, balloonists and signal corps stations of observation. According to a secondary source, Lincoln in the Telegraph Office: Recollections of the United States Military Telegraph Corps during the Civil War, it mentions how essential communication in the military actually was. It discusses how the electric telegraph maintained speedy communication between Washington and armies in distant fields. By the ending of the war, the Union had strung over fifteen hundred miles of military telegraph line, whereas the Confederacy had only about a thousand. It was estimated that 6,500,00 Union messages passed over the wires during the war at a cost of about 40 cents per message. Ciphers were also very commonly used. The service arbitrarily assigned significance to certain words, or arranged words in a false position, throwing in meaningless words to confuse certain readers. According to a secondary source, The secret War for the Union: The Untold Story of Military Intelligence in the Civil War, it mentions how the success was due to the militarys communication. It states, for example, the standard depiction of the Battle of Gettysburg as the accidental collision of two armies marching half blindly is found to be true only for the Confederates. Their 150-mile march from the Rappahannock River to Pennsylvania was penetrated by soldier-spies whose findings enabled the pursuing Federals to cross the Potomac simultaneously with the main body of the invaders, and unbeknown to them. The Confederates assumed dangerously dispersed positions across South-Central Pennsylvania, their movements reported by fourteen locally organized groups of citizen-spies and scouts. In conclusion, the communication within the military was essential to the victory of the Union. Without the military communication, the Union would have been unable to win against the Confederates. Although many historians may believe that the Union was able to take the victory to the South due to its tactics or a better sustained economy, nevertheless, the Union was able to become victorious due to the communication networks in the military because they were able to gain insight, they were able to learn certain tactics from the other team, being able to know the location from the other side and etc. Communication network was an aspect of the Civil War that was essentially the victory of the war, due to the reaps of benefits, such as the importance of information.

Population Decline Initiated The City s Fiscal Stress

Detroit, MI. Background Population decline initiated the city’s fiscal stress. Once being the largest city in the U.S., Detroit’s population declined from 1.85 million during 1950 to 714,000 in 2010 (Stone et al. 2015, p.91). Similar to the case of D.C., this population decrease is a result of suburbanization. Population decrease resulted in reduced property values and a decline in property tax revenues (Stone et. al. 2015). Parallel to population loss, declining unemployment as a result in crisis in the manufacturing sector also took place. Consequently, the decrease in employment resulted in consistent decline in the city’s income tax receipts, causing revenues to fall approximately by 54 percent (Stone et al.2015). Additionally, the†¦show more content†¦In its recent history, the FCB was not received well by Detroit voters, particularly African-Americans (Presbey 2015). Currently, the majority of Detroit citizens are African Americans and they live in an area rule d by an emergency manager that they did not elect democratically (Presbey 2015). In the 2012 election, Michigan citizens repealed the Emergency Manager Law, in which â€Å"fifty-two percent of the state’s residents, including eighty-two percent of Detroit voters, voted to take away de governor’s right to impose an emergency manager† (Presbey 2015, p.262). However, soon after the repeal the governor drafted a new emergency manager law known as Public Act 425, which could not be repealed because it is tied to the budget. In response to the FCB, different resistance groups have emerged. For example, the Boggs Center to Nurture Community serves as a reaction to the crisis. The group aims to offer comfort to the citizens through a â€Å"revolution of thinking, values and living† (Presby 2015, p. 271). Moreover, recent trouble over Water has caused uproar in the city. Without citizen consent, the FCB shut down water to about 18,000 during the summer of 2014 (Pr esby 2015) and â€Å"households were shut off for due bills as little as $150, and they were often not given clear notice or warning of shutoff procedures† (Presby 2015, p.271). Such actions caused activists fighting against this FCB measure with theShow MoreRelatedSchool Of Social Work At Stephen F. Austin State University At Burke Center5170 Words   |  21 Pagesstaff and resources to serve more people requiring mental health services. 2. Increase Telemedicine: Upgrading tools and adding telemedicine to new sites in Jasper, Woodville, and Trinity. 3. Primary Care Integration: Partnering with the Angelina Cities/County Health District to generate a primary care clinic in the Lufkin facility to offer needed medical treatment for those they serve. Burke has placed mental health specialists in the Health District clinic so that their patients can take deliveryRead MoreWal-Mar Global Expansion Strategy10037 Words   |  41 Pages_________ A. Introduction In the last couple of years, a number of major changes took place in the global hemisphere. Countries, earlier committed to tight governmental control of their economies, have redirected their political concepts and initiated drastic reforms in order to facilitate trade. The world has arrived in the global market place, at least in some terms. Not least because of new technologies like the Internet that is about to mark the beginning of a new era of international businessRead MoreForeign Aid and Economic Growth in the Developing Countries - a Cross-Country Empirical Analysis12252 Words   |  50 Pagesauthors find the positive impact of foreign aid on growth subject to certain factors. Burnside and Dollar (1997), in their well-known paper â€Å"Aid, Policies, and Growth†, find that aid has a positive impact on growth in developing countries with good fiscal, monetary and trade policies but has little impact on countries where such policies are poor. They use data from 56 countries for six four-year periods from 1970-1973 until 1990-1993 and construct a growth convergence model, in which growth dependsRead MoreThe Impact of Agricultural Sector on Economic Growth in Nigeria18675 Words   |  75 Pagesmention some persons as a mark of my gratitude and appreciation, the list here cannot be exhaustive of all those who have in one way or the other contributed and still contribute to my research and academic career. I would like to pay tribute to Mr. S. Nwakwanogo, of blessed memory, who imparted key reading and study skills to me as early as my primary school age. In the same vein, let me thank all the teachers who taught me at the secondary school level. I particularly thank Mr. J. Usifo (EnglishRead MoreIndian Banking Sector10062 Words   |  41 Pagesare only catering in cities. Some are of Indian origin and some are foreign players. India’s economy has been one of the stars of global economics in recent years. It has grown by more than 9% for three years running. The economy of India is as diverse as it is large, with a number of major sectors including manufacturing industries, agriculture, textiles and handicrafts, and services. Agriculture is a major component of the Indian economy, as over 66% of the Indian population earns its livelihoodRead MoreIndias Five Years Plan6466 Words   |  26 Pagesare land, water, cows, capital and babies. To deal with them, he launched Indias First Five-Year Plan, which has coped fairly well with the first three. But the shortage of capital to create jobs and necessities for an enormous and fast-growing population has not been solved, and Prime Minister Nehru is impatient for a solution. We cannot wait, said he. That is the difficulty. We have to think in terms of large schemes of social engineering, not petty reforms. Indias First Five-Year Plan stillRead MoreRoad Transport11468 Words   |  46 Pagesduring the Eleventh Five Year Plan. Motorization levels in India 2.1 Motor vehicle population has recorded significant growth over the years. India had 72.7 million registered motor vehicles at the end of fiscal year 2003-04. The growth of vehicular traffic on roads has been far greater than the growth of the highways; as a result the main arteries face capacity saturation. Between 1951 and 2004 the vehicle population grew at a compound annual growth rate (CAGR) of close to 11 per cent. PersonalizedRead MoreSpain Sub Prime Crisis7850 Words   |  32 PagesAt this time people couldn’t image the impact the crisis would have in the financial sector. Almost five years later the World is still affected by this financial crisis and everyone is wondering when the economy will recover. The subprime crisis initiated in the US has affected in particular those countries where the previous housing boom was most pronounced, Spain being among them. In these countries the housing bubble was completed by a series of common traits: a credit growing market , a currentRead MoreWater Management9620 Words   |  39 Pageswith the population explosion. Keeping in view the emerging challenges, present Government has initiated the feasibility study of three to four water reservoirs. However, inter-province rivalries, personal political agendas, lack of understanding of rising needs and loss of faith in the central government are some of the impediments in the construction of these water reservoirs. Analyse the future requirement of water for agriculture and energy, water potential of Pakistan, steps initiated by theRead MoreEssay on Americas War on Drugs5842 Words   |  24 Pages In 1968, President Richard Nixon initiated the War on Drugs when American soldiers were coming home from the Vietnam War addicted to heroin. More than a decade later, President Ronald Reagan launches the South Florida Drug Task force, headed by then Vice-President George Bush, in response to the city of Miami’s demand for help. In 1981, Miami was the financial and import central for cocaine and marijuana, and the residents were fed up. Thanks to the task force, drug arrests went up by 27%, and

The Effects Of Home Environment On Children - 1468 Words

Abstract The use of child daycare has been debated endlessly. It has become hard to determine how it may aid in the development of a child’s cognition or if it hurts it instead. This is partly because of the wide variety of types of child care and the opportunities that are given to young children. Fortunately, measures have been created to help standardize what a daycare does and how it is run. In this paper, several studies are assessed and the criteria that daycares are held to are evaluated. The effect of home environment is compared to the effect of a child being at daycare during the day. It is important to establish a high quality daycare while simultaneously engaging the child in a healthy life at home. Introduction Daycare centers†¦show more content†¦(â€Å"Daycare Centers,† 1997-2016). This organization in daily activities is a good characteristic of a high quality daycare center, in which children’s brains develop the most. In addition change of environment can help stimulate the children’s senses. When the group of kids takes a trip outside, they have the opportunity to express themselves more freely and develop in ways that they wouldn’t be able to inside. Lower quality daycares that may not be as certified or even informal daycare, where a relative watches over a child, has shown to not assist children’s cognitive development as much. They may not have the facilities to let the children go outside and therefore, they lose that advantage that kids in high quality daycare have. Many studies have shown how certain aspects of daycare affect how children develop cognitive including experiments in language development and the effects of informal daycare. Defining Quality of Daycare Many studies by credited organizations, including the National Association for the Education of Young Children and the American Psychological Association, have been conducted in order to examine the effects of daycare on the cognitive development of children at or around preschool age. It has been discovered that the quality of daycare has a somewhat influential effect on the development of young children. As a result, high quality daycare has shown to improve the scores on tests

Customer Service Free Essays

Customer Service Questionnaire  (step 5 of 6) Screening Questions| Instructions This questionnaire has been designed to help us to understand whether the role of customer assistant is right for you, as well as help you to understand more about what it might be like to work for Tesco. Based on actual experiences of Tesco customer assistants, each question describes a situation that you might find yourself in while at work. You should imagine yourself as a customer assistant in each situation and select one of the three options. We will write a custom essay sample on Customer Service or any similar topic only for you Order Now The one you select is the option you would do in each of the given situations. | *Question 1 You are refilling a section of shelves in the store which you need to have completed before your break. Your manager approaches you and asks you to take your break an hour earlier as one of your colleagues needs to leave early today. Answer A:  Agree to change the time of your break and ask if a colleague can finish refilling the section. Answer B:  Tell your manager that you cannot change the time of your break as you need to finish refilling the shelves. Answer C:  Agree to change the time of your break and check with your manager that you can finish refilling the section after your break.             | | *Question 2 You have been serving at the checkout during your shift. It has been a quiet morning and the store has not had many customers. There are no customers waiting to be served at your checkout. A customer on the checkout next to you is struggling to pack their shoppin g. Answer A:  Leave your checkout and help the customer to pack their shopping. Answer B:  Find a colleague to help the customer to pack their shopping. Answer C:  Take the opportunity to have your break while there are no customers to serve. |             | | *Question 3 You are refilling shelves when you notice a customer putting products in a bag that they are carrying rather than a basket or a trolley. The customer could be intending to pay for the products at the checkout but you are unsure. Answer A:  Do not approach the customer and assume that they will pay for the items when they get to the checkout. Answer B:  Go and tell a colleague what the customer is doing and that you think they are shoplifting. Answer C:  Make the customer aware of the staff presence in the store by approaching them and asking if they would like any help.             | | *Question 4 You are just about to go on your lunch break. A customer asks you to help them with their shopping. Helping the customer will mean taking a shorter lunch break. Answer A:  Quickly tell the customer where the main products are and go on to take your lunch break. Answer B:  Help the customer with their shopping and ask your manager if the time of your lunch hour can be chang ed to later because you were helping a customer. Answer C:  Tell the customer that they should find another member of staff to help as you are about to take your lunch break. | | | Question 5 You usually work in the fruit and vegetables section but the clothing section will have a shortage of staff for three days next week. Your manager asks you to work in the Clothing section while they need the extra help. Answer A:  Spend a few hours making sure you understand the new tasks that you will be doing in the clothing section. Answer B:  Find a colleague to replace you in the clothing section as you would be uncomfortable working somewhere you have not worked before. Answer C:  Hope that you will understand the new tasks in the clothing section when you start.             | | *Question 6 Your manager asks you to cover your colleague’s work as they are off sick. You already have a full day’s work planned. Answer A:  Agree on the most important tasks for t he day with your manager. Answer B:  Finish your work first and then fit your colleague’s tasks in if you have time. Answer C:  Concentrate on the tasks that are your normal daily responsibilities. |             | | *Question 7 You are cleaning up spilt yoghurt which, if left, could be dangerous for customers. A customer asks you to help them to take their shopping to the checkout. Answer A:  Tell the customer that you cannot help them because if the spilt yoghurt is not cleaned up it could cause an accident. Answer B:  Ask the customer to wait while you find someone else to finish cleaning up the spilt yoghurt so that you can assist the customer. Answer C:  Tell the customer that you would be happy to help them with their shopping once you have finished cleaning up the spilt yoghurt. |             | | *Question 8 You have just returned from your break and are about to start refilling the sweets aisle when a customer approaches you to complain that the apples they bought tasted very bitter. Answer A:  Listen to the customer’s complaint so that you can decide on the best way to help the customer. Answer B:  Suggest that the customer goes to Customer Services as you have been asked to refill the Sweets aisle. Answer C:  Ask the customer to wait while you go to find a manager to help them. |             | | *Question 9 You have a long queue of customers waiting to be served at the checkout. While you are scanning a customer’s shopping one of the products does not scan properly. You need help to find out the product’s price but your colleagues are serving other customers. Answer A:  Apologise to the queue of customers while you alert your team leader and offer to help the customer to pack their shopping. Answer B:  Suggest that the customers in the queue may want to use another checkout while you wait for a colleague to help you. Answer C:  Suggest that the customer leaves the product if they want to be served quickly. |             | | *Question 10 The store is expecting a very busy week before a holiday season starts. Additional staff will be needed in the store so that everything still runs smoothly. Your manager says that if anyone can do any extra shifts it would be greatly appreciated. Answer A:  Wait to see if your colleagues take the extra shifts before offering to help. Answer B:  Check your diary and commit to any extra shifts where you have the time. Answer C:  Assume that the spare shifts will be taken by your colleagues who have the time. |             | | *Question 11 There are road works being done on your normal route to work for two days next week. This may delay your journey by as much as half an hour each way. Answer A:  Assume that your manager will understand as it is not your fault that you are late. Answer B:  Tell your manager in advance that as your journey will be delayed you will be arriving late for work on those two days. Answer C:  Leave for work earlier than usual to try to beat the traffic and make sure that you arrive on time. |             | | *Question 12 You are collecting stock from the back of the store to use to refill some of the shelves in your section. You notice that there is some stock missing for the third time in the past two weeks. Answer A:  Ask the last person to refill the same shelves if they know where the missing stock is. Answer B:  Talk to your team leader about the missing stock when you have a chance to do it quietly. Answer C:  Assume that the stock has been moved and continue with your task to refill the shelves. |             | | *Question 13 Your store is a busy one and there is always something that can be done. You have noticed that one of your colleagues is often in the back of the store doing nothing especially when additional help is needed on the checkout points. Answer A:  Quietly mention to your manager that you feel that your colleague has not been contributing to the team. Answer B:  Complain loudly to any other colleagues that may be nearby whenever you cannot see your colleague. Answer C:  Tell your colleague that you are annoyed that they do not help out as much as everyone else. |             | | *Question 14 You notice a customer is looking for something in the section you are working in and you offer to help. The customer is looking for barbeque utensils but these are a seasonal product and are not available at this time of year. Answer A:  Explain to the customer that seasonal products are only available for sale during certain months of the year. Answer B:  Tell the customer that if they cannot locate a product in the store then it usually means that it is out of stock. Answer C:  Tell the customer that barbeque utensils are not stocked at this time of year but offer to check the stockroom. |             | | *Question 15 A customer approaches you in the store and asks why they cannot find the product that they are looking for. The product has been discontinued and so the store cannot stock it anymore. Answer A:  Carefully explain the situation to the customer and recommend a similar product that the customer could use instead. Answer B:  Explain to the customer that the store does not stock the product anymore and that they can speak to Customer Services for more information. Answer C:  Tell the customer about another store where you think they might still be able to buy the product. |             | | *Question 16 You are working at the checkout and have a growing queue of customers to serve. As you scan a product for a customer, you notice that it has been charged at full price although you know that it is on sale. The line manager you need to correct the price is currently helping another customer with a query. Answer A:  Continue scanning the rest of the customer’s shopping as you have other customers waiting. Answer B:  Finish the sale but tell the customer that if they speak to Customer Services they can be refunded the amount that they were owed. Answer C:  Apologise to the queue of waiting customers and alert your line manager to correct the price of the product. |             | | *Question 17 You are shopping on behalf of a customer that has ordered online. One member of your team is away so you are busier than normal. You only have a short time before the order is due to be loaded in to the van. As you are about to take the order to the van a customer approaches you with a question about returning an item. Answer A:  Put the order safely to one side and walk with the customer to where the return can be made. Answer B:  Tell the customer where returns can be made and that a colleague will be able to help them. Answer C:  Tell the customer that you are not able to assist with returned items and that they should find a manager. | | How to cite Customer Service, Essay examples Customer service Free Essays Most of the people are having their vacation in a resort, they just want to relax and relieve their stress. Here in the Philippines, there are a lot of resorts; you have a lot of choices. Also here in Pangaea Angels City, we a lot have a lot of resort that can give you a relaxation. We will write a custom essay sample on Customer service or any similar topic only for you Order Now Hawaiian Palm Resort was built on December 08, 2012. Before it was a farmland and it has a fish pond, they decided to change into a resort because they want their parents to have a fruitful life in their remaining years in this world. They are still improving their resort, because their just in 2 years f managing the resort. Currently, the Hawaiian Palm Resort is using the manual system for their transaction in their reservation. First the guest needs to go to the Hawaiian Palm Resort to reserve some rooms or the function hall for specific events; the employee will give them a paper to fill-up some information. And with that, it’s up to the guest if they are going to full their payment, but they need to have a 50% down payment. If they want to cancel their reservation they cannot get the 50% down payment, for short, their no refund. The main problem in the manual system is that, if there is a lot of serration in the locale, they are lacking in the manpower, but the employee said that they can tolerate. The papers for their reservation are in the cabinet, the information is not secured and their some instances that the papers will be loss. So, the proponents proposed a website with reservation management system for the Hawaiian Palm Resort. They can attract more customers since they already have a website, and they can easily manage the reservations because it is on-line and it will lessen the manpower. Less time consuming for both employees and for the guest. II. Project Context Reservation management system is a process of booking of a room or a place for a specific occasion or vacation. By using the internet, the guest or the customer will lessen their time in going to the specific resort just to reserve a room; it is convenient for them because it will lessen their cost In transportation and less effort. Here in the Philippines, most of the hotels and resorts are using the ARMS online, because they believe that if they do that, they can attract more customers and their profit will increased. They can easily know if their customer is satisfied to their service because there is a dieback module for the customers, the customers will just site some things that they experience in the resort. Environmental Their current situation in their reservation is that, they are still using the manual system. The effect of the proposed system is that, they will less time consuming, their data will be more secured, the manpower will be lessen. And if they want to improve the system Or the website, it’s up to them; its not that hard for them to develop because they already have a current system or basis for them to get some ideas. Health and Safety For this website it is safe for customers because they will not have a hard time to go to the resort, they will just reserve online and they have less effort to pay and they can just see the appearance of the resort by just going to the website. Hassle-free for them because they will not use money, but rather using only internet. Economic Before, online reservations do not exist, people who want to reserve in the resort go directly in the place, and sometimes it’s hard for them because for instances like no reserved rooms or in some instances that the resort is not available. The cost of the project is not that too much expensive, because it has long term benefits for the company. Being able for the people to know more about the resort. Social For entertainment, this website aims to entertain the people visiting. Keeping them knowing on what is the resort looks. Visualizing them to help the people to have an idea on how the resort is ore better than others. And the website will give information about the rules and description of the rooms, so that if they go to the resort they already know the rules and know what to do. HTH cal According to the locale, they don’t have any problems regarding to the ethical issues. All their employees are honest and loyal. Keeping their loyal customer and keeping the good image Of the management. And the employees treat the customer very nicely; the employees are approachable and kind. Ill. Purpose and Description People nowadays are finding online shopping, reservation booking, banking and other activities more comfortable on the internet rather than the conventional system. It is the best time for the Hawaiian palm Resort to make their presence online to boost their business. The purpose of online serration system of Hawaiian Palm Resort is to provide the resort with a system of reservation processing where management doesn’t have to put a lot of people/employee that will handle the customers. The online system leaves it to the customers to fill the details and information required for the reservation of the resort. The web based of the online reservation system will help the resort management to post images of the resort, enlist services and prices with discounts and other offers to attract more customers. These offers and discounts can be updated in quick time to give customers the most scent discount they can avail. IV. General Objectives The Aim of this is study is to develop a Website for Hawaiian palm Resort which will promote the Resort in the World Wide Web. A Web Site that will better promote the place and will enhance the communication between them and their market through the messages delivered through the website. The website Will have a reservation module for prospect guests; this will provide them with an idea about the cost of the rooms they want to reserve. Specific Objectives: 1 . To develop a website that will promote and advertise the Hawaiian Palm Resort and its accommodations and services by incorporating the following features: a. Design of the website and its content management system. B. Information about Hawaiian Palm Resort such as its location and information about its accommodation’s classified by categories (pictures, prices, etc. ). C. Registration of reserved accommodations or services made online or placed real-time in the firm. D. Field for feedbacks or queries for the prospect customers (including suggestions and recommendations). 2. TO generate reports for the following: a. Record of the reservations placed online (approved, modified, completed, uncalled reservations) including the manually recorded reservations (transactions made at the resort). . Sales services, Billing and Payments (balance reports, payment reports, down payment reports, full payment). 3. To enable prospect customers to place reservations online. 4. To secure the privacy of the customers in terms of the required personal information on their transaction/s with the firm. 5. To help the management to retrieve needed information in a fast and reliable manner. 6. To provide an audit trail that will record logs and other activities of the users in the system. 7. To archive information/records which are no longer being used. . To provide backup and restore of the database and system thus ensuring the safe keep Of the business and clients records. 9. TO provide the customers with an official receipt/form that will serve as an entry pass on the indicated date of visit, which will given to them after completing the online transaction. V. Significance of the Study The study focuses on having a proposed online website for Hawaiian palm Resort. The researchers aim to produce a website that will be access by their guests through the use of internet. This research will be benefiting the Hawaiian palm Resort, the guest and also the future researchers. Locale This system helps the locale improved their manual system and it also has a real-time, they can easily manage a lot of reservation. It also helps the locale to expand target market, leading to increased occupancy levels. It helps them to control and oversight of their bookings. Guest This system helps the guest to reserved rooms instantly without going to the resort just to check if there’s an available rooms. It is also a time saving because it will lessen the time and the effort of the guest. They can be able to book anytime; from any,Inhere with internet access and they will get a quick response to their request. Future Researchers This study will help the future researchers to have some idea in the online reservation and how to create a website. This study will guide them if they are doing right or not, this study can be their basis in their study. VI. Scope and Delimitation This project focuses on the online reservation system of Hawaiian Palm Resort. It facilitates the reservation process of the resort. Being an online system it doesn’t required help from anyone that the employee will lessen heir work. Any person with a basic knowledge in computer can go online and book to a resort without any hindrances This study will not cover the CRM or the customer relationship management, though it has a feedback module for the customers for them to know if the customer is satisfied. The study mainly focuses on the website itself, and to the transaction that they have in their reservation management. Using web browser is the best way to view the proposed system, you can view it in mobile but some of the module will not work and it will be more difficult for the guest to reserve. It will not also cover he billing process; the locale wants to have a manual process in their billing. The following will be the features of the website Website Home Page – it has the welcome page, photo slides of what the business is offering, basic information or an advertisement, links to other pages and to the transactions and modules of the system. Accommodations – it includes rate of About Us – It will have the company or business profile, its history and other pertinent information about them which can be the staff, the management the owner Contact Us – Location Map, Business Address, E-Mail Address, Contact numbers, Fax Numbers, Other Branches (If there are any) Products and Services Offered which can be Categorized by Different Occasions, Themes or Packages with Prices Prices must be displayed but customers can be informed that price are subjected to change (so meaning there should be an back-end interface for the management to do the updates and changes) You can already include here a shopping cart that each the customer can use when making orders and reservation†¦ As products and services are added the amount will be displayed†¦ When customers goes to the shopping cart ND check-out they will be prompt to login to their account if they are an existing customer and if not to register first After registering, the payment mode will be displayed, it can be thru Papal Terms and Conditions on Payments and Reservations News and Announcements – can include any post and announcements to the public or prospective clients, promos and discounts can be announced. New collections or party packages available Frequently Asked Questions -? This area Will serve as an entry for the customers to get answers from a common query or concern of customers. How to cite Customer service, Papers Customer service Free Essays In today’s world, we are Just about everything is more convenient and accessible due to advances of technology across almost all sectors. Technology seems more efficient and advantageous in our daily living and processing things gets more easier and improves our works and do more productive in developing of our lives. Technological advances create higher profit, fast access to information, increases communication and speed up work that gives impact to everyone and for general purpose. We will write a custom essay sample on Customer service or any similar topic only for you Order Now Information technology has it big impact in our country in many aspects such as government, education especially in business. Technology allows lessening the burden of works in companies or businesses; it eliminates error and comes with paperless. Technology also increases the business productivity of our country. And simply continue to change the business status and economic with the help of technology. A business such as salon or parlor is one of the industries that engaged to technology that helps many people to beautify and deals with cosmetic treatment for men and women. The advances of technology affects a lot the economic of the Philippines and helps much in the production of the country’s businesses, tourism and government. Having a billing system is important for keeping track of bills and payments to and from customers. Computerized billing exists to handle billing matters. Regularly using of services or programs can help you keep billing records and information up- to-date. Dilating Hair and Body Salon is a salon that is established to provide a good quality of service that is related to skin health, facial aesthetic, foot care, aromatherapy, and many other services to people. Having a salon that serves those kinds of services must also generate a good quality of billing to their customers. Dilating Hair and Body Salon use a manual billing system and do not have any computer related system. They do not have an organized file of bills and took much time for them to compute the total sales per day. They also took much time billing their customers. To help the said organization in their problems, a computer based billing system is proposed to make an organized file of bills and computed total sales lily, weekly or monthly. It will help them to make their service much efficient to their customers. II. Background of the Study Dilating Hair and Body Salon were originally come from Buenaventura. Idealist’s first business name was â€Å"Dalai† from the mother of owner of the said business. And it was Just a general merchandise and a year passed they decided to have a facial clinic in the town of Boca and as the business run smoothly in the market they expand and upgrade until Dilating Hair and Body Salon were established on August 8, 2007 at San Miguel Boca, Martinique. Dilating Hair and Salon started to offer services to their customers such as regular treatment, massage, facial care, hair cuts, hair rebinding, hair relax and high end treatment. The services of Dilating Hair and Salon are affordable for their customers that make their business successful and trust them for what the services they are offering to them. As they offer the services to their regular customers that keep from visiting their salon they give discounts for their trust and for making them beautiful and serving them with quality that satisfies their customer. Regular customers are discounted ranges 1 to 10%. Dilating Hair and Body Salon become one of the successful businesses in the province but use a manual billing system. This organization aims to have a good quality of service for their customer. Their objective is to serve their customer that will satisfy them and to make their customer happy. In the manual system of billing in the said organization the customer will ask or inquire to counter’s desk for the service and ask how much each of service cost. The customer will only pay after the service. They are not giving invoices to their customers unless the customer asks for a receipt. However the organization does not have records of the customer bills and consume much time to compute the sales. They are literally using pens and papers for recording their bills and other reports that leads to inaccurate records of files. They are calculating it manually using a calculator that also leads to miscommunication. They keep their records and transactions manually that causes them to take much time and miscommunication. They have to check and compute if miscommunication happens. It affects them a lot especially when compiling the records and transactions of the total sales and bills. They are checking and computing it manually until miscommunication and error recordings are correct. Ill. Objectives of the Study General Objective: The general objective of the proposed project is to make a computerized billing system for Dilating Hair and Body Salon and to make a system that is user friendly for the organization. And to lessen the work about billings and have an organized files and reports. Specific Objectives: The following are the specific objectives of the study that will determine the deliverables. To present an accurate computation on the bill charged to the customers. To manage and secure the records on the database. To facilitate a faster transactions in billing the customers. To produce a print out on sales daily, weekly and monthly. To provide a convenient billing process. To develop a system that will help to make easier, faster and accurate billing process and to provide quality of service in terms of billing. To make the customers worry- free for their bills. IV. Scope and Limitation The proposed system will have a customer’s interface which primary purpose is to show the customer’s bills to pay or the price of the service the customer want to by entering the code of the product by the cashier. The management’s interface will have the log in which will provide the security of the billing system. Its primary purpose is to allow the management to manage their services/prices and for the daily and weekly/monthly and reports in the database of the system. The cashier will have an interface that consists of prices and services and responsible for billing the customers. The customer with discount will have another interface which will contain the client’s ID which will provide by the management and the customers primary information. The proposed system can update, delete, edit, record and add the product/service and prices. And print reports and invoices. The proposed system will generate daily sales report, billing report and monthly customer report. However it will Just only cover the billing of the customers and the generating reports for sales and billing report of customers. It will delimit in billing using credit cards because it s not reliable to pay through credit cards. The proposed system will also limit only to customer-billing transaction. The inventory is not included in the proposed system because it will only focus in billing the customer and making total sales report. Ooh V. Significance of the Study This study and the proposed project will benefited the people engaged in this project. Management: The management of the organization will be benefited because they will have an accurate files and less manpower. It will give them also a productive result and time saving process. Cashier or the Counter’s Personnel: It will benefit them a lot because it will make to lessen the work. It will provide an accurate and reliable of records and make works easier and faster in billing the customers. Customers: They will be benefit by giving accurate price and bills and worry-free. Proponent: The proponent will be benefited by enhancing and improving the information systems skills in analyzing and designing a program of the system. Future Developers: They will benefit them by giving chance to make the system for more improvements and add more features or functions. How to cite Customer service, Papers Customer service Free Essays Please email me for any questions. Thankful for your patience and support. A) B) For this assignment, my audience is the company’s staff. We will write a custom essay sample on Customer service or any similar topic only for you Order Now These people are my subordinates and run the company that I’m In charge of, furthermore, they make sure company affairs are settled and there are no unresolved disputes. I have addressed my audience with a professional approach, I keep them updated by addressing the specific problems the company is facing and giving them updates on the company’s endeavors. Gala Franco, CEO SRAM 400 W. Matt-I SST. Phoenix, AZ 85284 Luscious Leadership at Law 8213 S. Court way Phoenix, AZ 85206 Dear Luscious, I’d like to express my sincere apologies for the detriments our company’s product has caused your client. Unfortunately, it is not feasible to release the chemical composition of the â€Å"Beetle rum† product. Once again, on behalf of the company I apologize for your clients hardships and we are hopeful that they will recuperate soon. For additional questions please feel free to contact me at Jsmith@snm. Co Best Regards, John Smith, Customer Service Rep. B) For this assignment, my audience is a particular client who has endured hardships due to a defective product of the company. The client I am addressing wishes to know the chemical composition of the product our company sold him. In knowing the products formula he may use information against the company result in a potentially greater problem. I have adapted this particular message to include bluff in order for the party to experience approach, however I still reject his request. John Smith 1234 E. Arizona Eave. Phoenix, Arizona 85018 April 7, 2014 Charlie Chafing Cchaflg@victim. Com Subject: Refund Notice of Action Charlie Chafing; I have reviewed your request for a refund due to hardships you have faced with our product. After taking your case into consideration, I’d like to inform you that your request for a refund has been approved. Sum will be reimbursing you with a total amount of $389. 78 (the cost of the two cases of Beetle Rum). On behalf of Sum I’d like to express our sincere apologies for the mischief you have undergone and we are hopeful for your speedy recovery. For any questions feel free to contact me at Jsmith@snm. Co Sincerely, B) The audience I am addressing in this scenario is a client and victim of the company’s product. The customer has endured hardships because of the product and therefore has requested a refund for the purchase amount of the items he purchased. The client knows that the product is defective in some way but is not trying to create an argument; he is only demanding a refund. The method I implemented to address the client is very professional and apologetic. How to cite Customer service, Papers

Robert E Lee Essay Example For Students

Robert E Lee Essay Robert E LeeRobert Edward Lee was born on January 19th, 1807 in Stratford, Virginia. Roberts father was thrown in debtors jail many times for not paying on time. He was introduced to war early in his life; his brother Sydney had shown him a cannon ball and told him about the revolution. Mrs. Lees stepson was old enough to claim the mansion where they lived that his dead mother had gave to him in his will. The Lees left to live in Alexandria. Lee was brought up in a Christian family. When Lee was 18, he went to West Point. There were only 6,000 other men in the entire army. Later that year, Lee said goodbye to his mother and took a stagecoach from Virginia to New York. At the end of his first year at West Point, he was appointed Staff Sergeant. When he was twenty-two, he took his money that he earned; $103.58 in cash and he started a home. On July 26, 1829, Lees mother died. Robert was at her bed when she died. Then on June 30, 1831 Lee married Mary Curtis. On September 16, 1832, Mary gave birth to George Washington Curtis Lee. Then in 1835 they had their second child, Mary Curtis. Mrs. Lee was put on bed-rest for many months due to illness. They had five more children: William Henry Fitzgerald, Annie, Agnes, Robert and last Mildred. When he was home, they all attended episcopal Church where he was raised. On May 13, 1846 the United States declared was on their southern neighbor. When Lee was 39, he headed for Mexico. Lees will said that he was worth about $38,750 with few depts. He only had few slaves: Nancy and her children. And they were to be freed soon as it can be done to their advantage and that of others. On Christmas, Lee wrote to his wife that he hoped this woul.d be the last time he would be away from her. While they were at war, even though is was hard, he attended church. He returned on June 29, 1843. On September 1, 1852 he was appointed to superintenent of the military acadamy where he had graduated. In 1853, a distressing message reached Lee: Mrs. Curtis had died unexpectedly. The death made him do something he had never thought of doing. He wanted to be confined to the church. It was gunners at Charlestown Harbor who forced Robert E. Lee to make the tough decisions in his life. On April 12, the United States, as the union fired upon by Confederate gunners. The civil war began with the first cannon roar at Fort Sumpter. The north had more of an advantage because they have all of the military supplies and factories. The south was a land of farmers without military supplies and hardly any money to buy them. Then one day when Lee was in hid hotel, he had a visitor. He read a report of the supplies coming into Richmond. 60,00 small arms, and 54,00 flintlocks. I July 21, 1861 they received a telegram that the south had won the first major battle of the Civil War. One evening Lee looked up to see a soldier salute. Major Rooney Lee was fired upon by Union pickets, Sir, near Cheat Mountain. His companion, Colonel Washington, died instantly. Union pickets put three Minie ball through his body. Then Lees face lost its color. Your sons mount was shot from under him. Major Lee escaped on Washingtons horse, sir. Lee sighed in relief. Washingtons death hit Lee. He was a good friend of the family. Lee had been involved in the war for the whole time that it was going on. He had many battles, and he was fighting ver y bravely and strong until the war ended. He lived a happy life after the war was over.