Implementing Change in the Public Sector Information Technology and Business Transformation

Keywords Business Process Reengineering, Information Technology, earthly concern Sector, Organisational Change, Modernising Government. Abstract general domain organisations in the coupled Kingdom ar progressively turning to information engine room (IT) to comply with profound authoritiess modernising governing body ag extirpatea. There is however a want to ensure that the carrying into action of major(ip) IT systems are not upliftn as an end in themselves but the means to an end of achieving major improvements in execution of instrument. This newspaper proposes that although IT may be an divisor for turn as it presents opportunities for doing things in different ways, a design of trading processes must also be undertaken and linked to an IT strategy. IT implementation without much(prenominal) reengineering of processes can fail to deliver anticipated benefits. The paper highlights the cerebrate between process reengineering and benchmarking to eachow the de sign of ameliorate processes and considers approaches to BPR which are best suited to the universal sphere. A trip ruminate in a local authority is utilise to elaborate the need to link technology with process to strike rough major organisational change. Introduction In recent years the public sector has increasingly been under pressure to improve performance control by a number of central government initiatives such as the Best Value regime and Public consummation Reporting. Added to this pressure is the current Modernising Government agenda or what has survive known as information age government or e government. Ambitious targets have been set for electronic religious service delivery culminating in the goal that all function be available electronically by 2008 (Cabinet federal agency 1999). Public services do not have the equal bottom course aims of the private sector in impairment of profit maximisation but it is an over simplification to see the public sector as a pressure free environment. Internal ma! rkets and agonistic funding have introduced business disciplines and in that respect remains downward... The data formatting with a questions included and along with answer is very helpful. Thanks. If you indirect request to get a full essay, order it on our website: OrderCustomPaper.com

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